Business Development & Growth

Project: 02LAXVANA Hotels & Suites

Industry: Hospitality
Location: Nigeria
Service Scope: Full-Stack Business Development (Online + Offline)
Status: Ongoing

Stunning Cloud has been instrumental in the strategic development and market entry of 02LAXVANA Hotels & Suites, a premium hospitality brand poised to redefine guest experiences in Nigeria. From the ground up, we provided a multi-dimensional business growth framework — combining physical staff training, branding, digital presence management, and strategic advisory — to ensure that the brand not only launched successfully but is also equipped for long-term sustainability and visibility.

What We Delivered

1. Brand Development & Business Structuring

Crafted a vision, mission, and core values aligned with modern hospitality standards.

Re-designed the brand identity (logo presentation).

Assisted in goal-setting and long-term business planning.

Defined the organizational structure and operations manual.

Structured service standards and guest interaction procedures.

2. Digital Presence & Online Growth

Designed and built the hotel’s official website with integrated booking and food order functionalities.

Set up and managed Google My Business for visibility in local search results.

Created and managed social media accounts (Facebook, Instagram, X, TikTok) to build online trust and attract local + international clientele.

Curated branded content (graphics, videos, and copy).

Implemented social media growth strategy, including content calendar, audience engagement, and future paid campaigns.

3. Staff Training & Hospitality Culture Setup

Trained all staff on guest relations, etiquette, service excellence, and brand culture.

Conducted hospitality workshops for front desk, restaurant, and room service teams.

Created detailed employee conduct manuals and standard operating procedures (SOPs).

Designed internal WhatsApp protocols and communication flow among staff.

4. Communication Systems & Staff Relations

Set up and moderated a WhatsApp-based internal communication group for seamless updates and real-time collaboration.

Created structured job application and guarantor forms for recruitment.

Designed hotel rules & regulations and printed guest-facing policy documents for clarity and order.

5. Launch Event Planning & Hospitality Strategy

Advised on uniform appearance, serving etiquettes, tray holding methods, and customer interaction tone.

Crafted guest experience scripts for welcoming and onboarding.

Vision, Mission & Core Values Development (Done for 02LAXVANA)

Why This Matters to Your Business

This case proves that Stunning Cloud doesn’t just manage your social media or build you a website — we build businesses. From team grooming to public perception, from revenue strategy to real-world hospitality delivery, we walk with brands step-by-step.

Whether you’re launching, scaling, or repositioning, we understand how to bridge your offline goals with digital dominance. We’re not just developers — we’re brand engineers.